Job Description
Position: Retail Operations Manager
Company: Carrefour Algeria
Location: Oran, Algeria
Experience: Minimum 5 years of experience in retail operations management
Education: Bachelor’s degree in Business Administration, Retail Management, or related field
Employment Type: Full-time
Industry: Retail
Department: Operations
Salary: 150,000 – 250,000 SSP per month
Vacancies:1
Company Overview
Carrefour Algeria is a leading international retailer that has been serving the Algerian market for over two decades. As part of the global Carrefour Group, the company brings world‑class retail expertise, a wide assortment of products, and a commitment to sustainability and community development. Operating a network of hypermarkets, supermarkets, and convenience stores across major Algerian cities, Carrefour Algeria is dedicated to delivering an exceptional shopping experience that blends quality, affordability, and innovation. The company’s strategic focus on digital transformation, omnichannel services, and local supplier partnerships positions it as a top employer for professionals seeking dynamic career pathways in the retail sector. With a strong emphasis on employee growth, Carrefour Algeria offers a vibrant workplace where talent is nurtured, diversity is celebrated, and career advancement is supported through continuous learning and development programs. This environment makes it an attractive destination for those searching for Algeria Jobs and looking to contribute to a forward‑thinking organization.
Job Overview
The Retail Operations Manager will be responsible for overseeing the day‑to‑day operations of Carrefour’s flagship store in Oran, ensuring that all processes run smoothly, efficiently, and in alignment with corporate standards. This role involves strategic planning, staff leadership, inventory control, customer service excellence, and the implementation of innovative retail solutions. The manager will collaborate closely with cross‑functional teams, including merchandising, marketing, finance, and human resources, to drive sales growth, improve operational KPIs, and enhance the overall customer experience. As a key member of the store leadership team, the Retail Operations Manager will play a pivotal role in achieving the store’s financial targets while upholding Carrefour’s brand values. For more information about the company and its culture, visit https://algeriajobsearch.com/. This position offers a unique opportunity to shape the future of retail in Oran and contribute to the broader mission of delivering quality products and services to the Algerian community.
Key Responsibilities
- Lead and motivate a diverse team of store associates, department managers, and support staff to achieve operational excellence.
- Develop and execute daily, weekly, and monthly operational plans that align with corporate objectives and sales targets.
- Monitor and analyze key performance indicators (KPIs) such as sales per square meter, inventory turnover, shrinkage, and customer satisfaction scores.
- Ensure compliance with health, safety, and regulatory standards, maintaining a safe shopping environment for customers and employees.
- Oversee inventory management processes, including stock replenishment, loss prevention, and accurate reporting.
- Collaborate with merchandising and marketing teams to implement promotional campaigns, product launches, and visual merchandising standards.
- Drive the adoption of digital tools and omnichannel initiatives, such as click‑and‑collect and mobile checkout solutions.
- Prepare and present operational reports to regional leadership, highlighting achievements, challenges, and improvement plans.
- Manage budgeting, cost control, and expense tracking to optimize profitability.
- Foster a culture of continuous improvement by encouraging feedback, training, and innovation among staff.
Required Skills
- Strong leadership and people‑management abilities with a focus on team development.
- Excellent analytical skills and proficiency in interpreting sales and operational data.
- In‑depth knowledge of retail best practices, supply chain logistics, and inventory control.
- Effective communication and interpersonal skills to engage with customers, staff, and senior management.
- Proficiency in retail management software and Microsoft Office Suite.
- Ability to work under pressure, prioritize tasks, and meet tight deadlines.
- Customer‑centric mindset with a passion for delivering superior service.
- Fluency in Arabic and French; English proficiency is an advantage.
Education
A Bachelor’s degree in Business Administration, Retail Management, Commerce, or a related discipline is required. Advanced certifications in retail operations, supply chain management, or project management are considered a plus.
Experience
Minimum of five (5) years of progressive experience in retail operations, with at least two (2) years in a supervisory or managerial role overseeing a large‑format store or multiple departments. Experience in an international retail environment is highly desirable.
Salary
The compensation package ranges from 150,000 to 250,000 SSP per month, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, and employee discount programs.
Benefits
- Competitive salary with annual performance incentives.
- Comprehensive health and wellness coverage.
- Generous employee discount across all Carrefour stores.
- Retirement savings plan.
- Paid annual leave and public holidays.
- Opportunities for international mobility within the Carrefour Group.
Training
- Onboarding program covering company policies, systems, and brand standards.
- Leadership development workshops and mentorship initiatives.
- Continuous learning modules on retail technology, customer experience, and supply chain optimization.
- Access to Carrefour’s global e‑learning platform for skill enhancement.
Working Environment
The role is based in a modern, well‑equipped retail facility in Oran, featuring collaborative workspaces, state‑of‑the‑art technology, and a vibrant team culture. Employees benefit from a safe, inclusive, and dynamic environment that encourages innovation and recognizes achievements.
Application Process
Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online application portal on the Carrefour Algeria careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment.
Equal Opportunity Statement
Carrefour Algeria is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are valued, respected, and given the chance to thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. This posting reflects our dedication to hiring the best talent for Career Opportunities in Algeria and supporting Employment in Algeria across all communities.