Job Description
Position: Senior Hospitality Training Manager
Company: Accor
Location: Biskra, Algeria
Experience: 5-7 years
Education: Master’s Degree in Hospitality Management
Employment Type: Full-time
Industry: Tourism & Hospitality
Department: Human Resources
Salary: 150,000 – 250,000 SSP
Vacancies: 1
Company Overview
Accor is a global leader in the hospitality sector, operating thousands of properties across various brands ranging from luxury to economy. As a premier international group, we are dedicated to providing exceptional guest experiences through service excellence and innovation. Our presence in North Africa is growing rapidly, and we are looking for top-tier talent to join our mission of excellence. We offer a dynamic environment where professional growth is encouraged and diversity is celebrated. For those seeking Career Opportunities in Algeria, Accor represents the gold standard in international hospitality standards and operational excellence.
Job Overview
We are seeking a highly skilled Senior Hospitality Training Manager to lead our learning and development initiatives in the Biskra region. This role is critical in ensuring that our service standards align with international Accor benchmarks. You will be responsible for designing, implementing, and evaluating comprehensive training programs that enhance the skills of our diverse workforce. This is a pivotal role for anyone looking for stable Employment in Algeria within a world-class organization. You will work closely with department heads to identify skill gaps and create customized educational pathways for front-of-house and back-of-house staff alike.
Key Responsibilities
- Develop and execute strategic training plans that align with global Accor service standards.
- Conduct regular needs assessments to identify training requirements across various hotel departments.
- Design interactive training modules for guest relations, food and beverage, and housekeeping.
- Monitor and evaluate the effectiveness of training programs through performance metrics.
- Mentor junior trainers and supervisors to foster a culture of continuous learning.
- Ensure all training documentation complies with local labor laws and international hospitality regulations.
Required Skills
- Expertise in instructional design and adult learning methodologies.
- Advanced communication and presentation skills in both Arabic and French.
- Strong leadership and organizational capabilities.
- Proficiency in hospitality management software and LMS platforms.
- Analytical mindset for evaluating training ROI and performance data.
Education
A Master’s degree in Hospitality Management, Human Resources, or a related field is mandatory. Professional certifications in training and development are highly preferred.
Experience
A minimum of 5 to 7 years of experience in hospitality training, preferably within a luxury or upscale hotel environment. Proven track record of managing large-scale training programs is essential.
Salary
The monthly salary for this position ranges from 150,000 SSP to 250,000 SSP, depending on experience and qualifications.
Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health and wellness insurance.
- Global mobility opportunities within the Accor network.
- Discounts on hotel stays and dining across international locations.
Training
- Access to Accor’s global digital learning platform.
- Leadership development workshops for senior management.
- Specialized hospitality certification programs.
Working Environment
The working environment is fast-paced, professional, and highly interactive. You will spend time both in a corporate office setting and on the hotel floor to observe real-time service delivery. This role offers a unique Job Vacancy in Algeria that combines strategic planning with hands-on operational engagement. We are committed to providing a safe and inclusive workplace for all employees.
Application Process
Interested candidates should submit their updated CV and a cover letter detailing their relevant experience. Please ensure all certifications are attached. We are currently Hiring in Algeria and looking for the best talent to join our team immediately.
Equal Opportunity Statement
Accor is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All Algeria Jobs applications are reviewed without regard to race, religion, color, or gender.