Job Description
Position: Senior Hospitality Training Manager
Company: Accor
Location: Biskra, Algeria
Experience: 5-7 years
Education: Bachelor’s Degree in Hospitality Management
Employment Type: Full-time
Industry: Tourism & Hospitality
Department: Human Resources
Salary: 150,000 – 250,000 SSP
Vacancies: 1
Company Overview
Accor is a global leader in the hospitality sector, operating thousands of properties across various brands ranging from luxury to economy. As a premier international player, we are dedicated to providing exceptional guest experiences through service excellence and innovation. Our presence in North Africa is growing rapidly, and we are looking for top-tier talent to join our mission. We offer a dynamic environment where career opportunities in Algeria are abundant for those who demonstrate passion and leadership. By joining Accor, you become part of a global network that values diversity, excellence, and the art of hospitality. We are committed to creating a workplace where every employee can thrive and reach their full potential.
Job Overview
We are seeking a highly skilled Senior Hospitality Training Manager to lead our professional development initiatives in the Biskra region. This role is critical to maintaining the high standards of service that our guests expect. You will be responsible for designing, implementing, and evaluating comprehensive training programs that cover everything from front-desk operations to fine dining etiquette. This is a strategic role that requires a blend of pedagogical expertise and deep operational knowledge of the hotel industry. If you are looking for employment in Algeria within a world-class organization, this position offers the perfect platform to showcase your expertise. For more information on global standards, visit https://algeriajobsearch.com.
Key Responsibilities
- Design and execute specialized training modules for diverse hotel departments.
- Conduct regular performance assessments to identify skill gaps among staff members.
- Develop leadership development programs for junior supervisors and department heads.
- Collaborate with department managers to align training with operational needs.
- Monitor and report on the effectiveness of all training initiatives to senior management.
- Ensure all training protocols comply with international hospitality standards and local regulations.
Required Skills
- Advanced proficiency in instructional design and adult learning methodologies.
- Exceptional communication and presentation skills in both Arabic and French.
- Strong leadership and interpersonal abilities to manage diverse teams.
- In-depth knowledge of hotel operational standards and guest service protocols.
- Analytical skills to evaluate training ROI and performance metrics.
Education
A minimum of a Bachelor’s degree in Hospitality Management, Hotel Administration, or Human Resources is required. Professional certifications in training and development are highly preferred.
Experience
Candidates must possess at least 5 to 7 years of experience in hospitality training, preferably within a luxury or upscale hotel environment. Proven experience in managing large-scale training programs is essential for success in this role.
Salary
The monthly salary for this position ranges from 150,000 SSP to 250,000 SSP, depending on experience and qualifications.
Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health and wellness insurance.
- Access to international training and development resources.
- Opportunities for global mobility within the Accor network.
- Employee discounts at various Accor properties worldwide.
Training
- Continuous professional development workshops.
- Access to the Accor Academy for advanced certifications.
- Mentorship programs with regional directors.
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Working Environment
The working environment is fast-paced, professional, and highly interactive. You will spend time both in a corporate office setting and on the hotel floor, interacting directly with staff and guests. This role requires high energy and the ability to adapt to the dynamic nature of the tourism industry in Algeria. We prioritize a culture of respect and continuous learning.
Application Process
Interested candidates should submit their updated CV and a cover letter detailing their relevant experience. Our recruitment team will review applications and contact shortlisted candidates for an initial interview. This is a premier job vacancy in Algeria for dedicated professionals.
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Equal Opportunity Statement
Accor is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or disability status.