E-commerce Operations Manager Job Vacancy in Laghouat, Algeria – Retail & E-commerce

Job Description

Position: E-commerce Operations Manager

Company: Jumia Algeria

Location: Laghouat, Algeria

Experience: 5-7 years

Education: Master’s Degree in Business Administration or Supply Chain Management

Employment Type: Full-time

Industry: Retail & E-commerce

Department: Operations

Salary: 150,000 – 250,000 SSP

Vacancies: 1

Company Overview

Jumia is the leading e-commerce platform in Africa, dedicated to connecting millions of consumers and thousands of sellers across the continent. As a pioneer in the digital marketplace, we focus on revolutionizing the retail landscape through technology and logistics excellence. Our mission is to empower local businesses and provide unparalleled convenience to customers. We are currently expanding our footprint and looking for top-tier talent to join our growing team. If you are looking for career opportunities in Algeria, Jumia offers a dynamic, fast-paced environment where innovation is at the heart of everything we do. We pride ourselves on being a tech-driven organization that values agility, customer-centricity, and data-driven decision-making.

Job Overview

The E-commerce Operations Manager will be responsible for overseeing the end-to-end fulfillment process, ensuring that every order placed on our platform is processed, packed, and delivered with maximum efficiency and minimal error. This role is critical to our success in the Algerian market, as it directly impacts customer satisfaction and retention. You will manage a diverse team of logistics specialists and warehouse staff to optimize our supply chain workflows. We are looking for a leader who understands the complexities of last-mile delivery and inventory management in the North African context. For more information on local employment in Algeria, please visit https://algeriajobsearch.com.

Key Responsibilities

• Optimize warehouse management systems to ensure real-time inventory accuracy.
• Coordinate with third-party logistics providers to ensure timely delivery of customer orders.
• Monitor key performance indicators (KPIs) related to order fulfillment and delivery speed.
• Implement cost-effective operational strategies to reduce overhead in the supply chain.
• Manage and mentor a team of operational staff to maintain high service standards.
• Analyze customer feedback regarding delivery to drive continuous process improvement.

Required Skills

• Advanced proficiency in logistics management software and ERP systems.
• Strong analytical skills with the ability to interpret complex data sets.
• Exceptional leadership and team management capabilities.
• Deep understanding of e-commerce fulfillment models and last-mile logistics.
• Excellent communication skills in both Arabic and French.

Education

A Master’s degree in Business Administration (MBA), Supply Chain Management, Logistics, or a related field is required. Candidates with specialized certifications in Lean Six Sigma will be given preference.

Experience

A minimum of 5 to 7 years of experience in operations management, specifically within the e-commerce or fast-moving consumer goods (FMCG) sectors. Proven track record of managing large-scale logistics operations is essential.

Salary

The monthly salary for this position ranges from 150,000 SSP to 250,000 SSP, depending on experience and performance metrics.

Benefits

• Competitive monthly salary and performance-based bonuses.
• Comprehensive health and wellness insurance package.
• Opportunities for international training and professional development.
• Flexible working arrangements and modern office environment.

Training

• Advanced E-commerce Logistics Certification.
• Leadership and Strategic Management workshops.
• Data Analytics for Supply Chain optimization.

Working Environment

You will work in a high-energy, collaborative environment that encourages creative problem-solving. While the role involves office-based strategic planning, regular visits to fulfillment centers are required to ensure operational excellence. We are committed to hiring in Algeria to build a local team of experts. For more global job vacancies, check https://ghanajobsearch.com/job-vacancy-ghana/.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their relevant experience. Our recruitment team will review applications and contact shortlisted candidates for a multi-stage interview process. This is a premier job vacancy in Algeria for those seeking growth in the digital economy.

Equal Opportunity Statement

Jumia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or disability status. Explore more career paths at https://malawijobsearch.com/job-vacancy-in-malawi/.