Insurance Claims Analyst Job Vacancy in Oran, Algeria – Insurance

Job Description

Position: Insurance Claims Analyst

Company: AXA Assurance Algérie

Location: Oran, Algeria

Experience: 2-4 years

Education: Bachelor’s degree in Finance, Business Administration, or related field

Employment Type: Full-time

Industry: Insurance

Department: Claims Management

Salary: 80,000 – 120,000 SSP per annum

Vacancies:1

Company Overview

AXA Assurance Algérie is a leading provider of comprehensive insurance solutions across North Africa, delivering innovative products and exceptional service to individuals and businesses alike. With a strong heritage rooted in the global AXA Group, the company combines international expertise with deep local market knowledge, making it a trusted partner for risk management in Algeria. As part of its commitment to growth and excellence, AXA continuously invests in talent development, digital transformation, and customer‑centric strategies. This dynamic environment creates abundant Algeria Jobs for professionals seeking rewarding careers. The Oran office serves as a strategic hub, supporting the western region of the country and contributing to the broader mission of safeguarding assets, health, and livelihoods.

AXA Assurance Algérie prides itself on fostering an inclusive workplace where diversity of thought drives innovation. Employees benefit from competitive compensation, robust benefits, and a culture that encourages continuous learning. By joining the team, you become part of a forward‑thinking organization that values integrity, collaboration, and social responsibility, aligning with the broader goals of Employment in Algeria and sustainable development.

Job Overview

The Insurance Claims Analyst will play a pivotal role in evaluating, processing, and managing insurance claims submitted by policyholders. Reporting to the Claims Manager, you will ensure accurate assessment, timely resolution, and adherence to regulatory standards. This position offers a unique opportunity to contribute to the efficiency and reputation of AXA Assurance Algérie while advancing your career within the insurance sector. The role is central to AXA’s commitment to delivering exceptional customer experiences, making it a key component of our Hiring in Algeria strategy.

For more information about our company values and career pathways, visit Algeria Job Search. This resource provides insights into current openings, employee testimonials, and the benefits of working with a global leader in insurance.

Key Responsibilities

• Review and analyze incoming insurance claims to determine coverage eligibility and validity.
• Conduct thorough investigations, including gathering documentation, interviewing claimants, and liaising with third‑party service providers.
• Prepare detailed claim reports and recommendations for approval or denial, ensuring compliance with internal policies and Algerian insurance regulations.
• Collaborate with underwriting, legal, and finance teams to resolve complex claim issues.
• Maintain accurate records in the claims management system and update claim status regularly.
• Provide clear communication to policyholders regarding claim progress, required documentation, and settlement outcomes.
• Identify trends and potential fraud indicators, escalating suspicious activities to the appropriate department.
• Contribute to process improvement initiatives aimed at reducing claim cycle time and enhancing customer satisfaction.

Required Skills

• Strong analytical abilities with attention to detail and accuracy.
• Excellent written and verbal communication skills in Arabic, French, and preferably English.
• Proficiency in claims management software and Microsoft Office Suite.
• Ability to interpret policy language and regulatory guidelines.
• Effective negotiation and problem‑solving capabilities.
• Customer‑focused mindset with a commitment to service excellence.
• Team player who can collaborate across departments and adapt to a fast‑paced environment.

Education

A minimum of a Bachelor’s degree in Finance, Business Administration, Insurance, or a related discipline is required. Professional certifications such as CPCU (Chartered Property Casualty Underwriter) or equivalent are advantageous but not mandatory.

Experience

Applicants should have 2‑4 years of experience in insurance claims handling, preferably within property, casualty, or health insurance lines. Experience with Algerian insurance regulations and familiarity with local market practices will be considered a strong asset.

Salary

The compensation package ranges from 80,000 to 120,000 SSP annually, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the total rewards structure.

Benefits

• Comprehensive health and dental insurance coverage.
• Retirement savings plan with company matching contributions.
• Paid annual leave and public holidays in accordance with Algerian labor law.
• Professional development allowance for certifications and training.
• Employee assistance program and wellness initiatives.

Training

• Onboarding program covering AXA’s claims processes, systems, and compliance standards.
• Continuous learning modules on risk assessment, fraud detection, and regulatory updates.
• Mentorship opportunities with senior claims professionals.

Working Environment

The Oran office offers a modern, collaborative workspace equipped with the latest technology to support efficient claim processing. Flexible working arrangements, including occasional remote work, are available to promote work‑life balance. The culture emphasizes teamwork, transparency, and a shared commitment to delivering high‑quality service to our clients.

Application Process

Interested candidates should submit their updated resume and a cover letter outlining their relevant experience through the online portal on our website. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment.

Equal Opportunity Statement

AXA Assurance Algérie is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. Our hiring practices reflect our dedication to providing fair Employment in Algeria and fostering a workplace where every individual can thrive.