Job Description
Position: E-commerce UX Researcher
Company: TikTok Algeria
Location: Sidi Bel Abbès, Algeria
Experience: 3-5 years
Education: Master’s Degree in Cognitive Psychology, Human-Computer Interaction, or Digital Marketing
Employment Type: Full-time
Industry: Digital Media & Advertising
Department: Product Design & User Experience
Salary: 150,000 SSP – 280,000 SSP
Vacancies: 1
Company Overview
TikTok is a global leader in short-form video content, revolutionizing how the world consumes digital media. As part of our mission to inspire creativity and bring joy, we are expanding our digital commerce footprint across Africa. We provide a platform where creators and brands can connect through immersive, algorithm-driven experiences. Our presence in North Africa is growing rapidly, and we are looking for top-tier talent to help us shape the future of social commerce. This is a unique opportunity to join a high-growth environment where your insights directly influence millions of users. We are committed to fostering a diverse and inclusive workplace that celebrates innovation and technological excellence. If you are looking for career opportunities in Algeria that offer global impact, TikTok is the place for you.
Job Overview
As an E-commerce UX Researcher, you will play a pivotal role in understanding how users interact with our shopping features within the app. You will bridge the gap between user behavior and product development, ensuring that the shopping journey is seamless, intuitive, and engaging. You will conduct qualitative and quantitative research to uncover pain points and opportunities for growth. This role is essential for our mission to transform social media into a robust marketplace. For more information on local career paths, visit https://algeriajobsearch.com.
Key Responsibilities
- Design and execute end-to-end user research studies, including usability testing, ethnographic studies, and surveys.
- Analyze user behavior data to identify friction points in the e-commerce checkout and discovery processes.
- Collaborate closely with Product Managers and UI/UX Designers to translate research findings into actionable design requirements.
- Develop personas and user journey maps that represent the diverse demographic of our Algerian user base.
- Present research insights to cross-functional stakeholders to influence the product roadmap.
- Monitor emerging trends in social commerce to ensure our platform remains at the cutting edge of digital retail.
Required Skills
- Advanced proficiency in qualitative research methodologies (interviews, focus groups, diary studies).
- Strong ability to interpret complex datasets and translate them into clear, visual stories.
- Exceptional communication skills in both Arabic and French, with professional proficiency in English.
- Deep understanding of e-commerce user flows and conversion rate optimization (CRO) principles.
- Proficiency in research tools such as UserTesting, Hotjar, or similar behavioral analytics platforms.
Education
A Master’s degree or higher in Cognitive Psychology, Human-Computer Interaction (HCI), Anthropology, Sociology, or a related field is required. A strong background in digital marketing or data science is highly preferred.
Experience
Candidates must possess a minimum of 3 to 5 years of professional experience in UX research, specifically within a digital product or e-commerce environment. Proven experience working in a fast-paced, tech-driven company is essential for success in this role.
Salary
The monthly salary for this position ranges from 150,000 SSP to 280,000 SSP, depending on experience and technical expertise. This is a competitive package designed to attract the best talent in the region.
Benefits
- Comprehensive health and wellness insurance package.
- Flexible working hours and remote work options.
- Performance-based annual bonuses.
- Subsidized meal programs and modern office amenities.
- Access to global learning and development platforms.
Training
- Continuous professional development workshops on advanced research methodologies.
- Internal mentorship programs with senior product leaders.
- Access to international UX conferences and industry seminars.
Working Environment
You will work in a highly collaborative, multicultural environment that encourages experimentation and rapid iteration. We value data-driven decision-making and a ‘fail fast, learn faster’ mindset. Our office in Sidi Bel Abbès is designed to foster creativity and teamwork. For more international job vacancies, check https://sierraleonejobsearch.com/job-vacancy-in-sierra-leone/.
Application Process
Interested candidates should submit their CV and a portfolio showcasing previous research projects through our official portal. The selection process includes an initial screening, a technical research assessment, and two rounds of interviews with the product team. For more diverse opportunities, visit https://mauritiusjobsearch.com/job-vacancy-mauritius/.
Equal Opportunity Statement
TikTok is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or disability status. We are hiring in Algeria to build a team that reflects the vibrant community we serve.